1- How I cancel my subscription? For canceling your subscription please: 1- From your device, click here to Manage your subscriptions 2- Tap "Open" to open the page in iTunes 3- Tap "Cancel Subscription" below Options
2- How do I check if I have an active subscription? For checking your subscription please: 1- From your device, click here to Manage your subscriptions 2- Tap "Open" to open the page in iTunes 3- Check if your subscription is currently active ir not from there.
3- How do I get a refund for my app purchase or in-app purchase? 1-Launch "Mail" from your device Home screen. 2- Search for "Your receipt from Apple" followed by "the app name". 3- Open the receipt for the purchase your want refunded. 4- Tap "Report a Problem" next to the purchase you want to report. You will be redirected to Apple's problem reports page. 5- Enter your Apple ID and password when prompted. 6-Tap "Choose Problem" and select a problem from the menu. 7- Enter details for your problem, then tap "Submit" 8- You should hear back from Apple within a few days to a week with whether your request for a refund is approved.
NOTE: Only Apple is able to provide refunds, we aren't as we have no manner to prove payments made from you our your subscription. Please follow the steps above described for it. Thank you.
4- What should I do if I still have an additional question? If you were not able to answer the questions thorough this FAQ, please contact us and we will answer every question you might have :)
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